1) Data Quality
We take steps to ensure that the personal information we collect is accurate, up to date and complete. These steps include correcting personal information that is inaccurate, out-of-date, incomplete, irrelevant or misleading when it is reasonable to do so.
Regular audits and quality inspections are conducted to ensure the accuracy and integrity of information is checked regularly and any systemic data quality issues are identified and resolved promptly.
2) Information We Collect About You
In order for us to provide you with our services and to operate in an efficient and effective manner by providing you with the best service possible, we need to collect relevant personal information from you. The personal information collected by us may include (but is not limited to) the following:
3) Checking Your Personal Information
The person providing the Personal Information shall be responsible to ensure that all information provided to us are correct.
If you wish to verify or amend the details you have submitted to us, you may do so by contacting us via the e-mail address or address stated at paragraph 9 of this Policy. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password. We would strongly recommend that you do not use the browser’s password memory function as that would permit other people using your terminal to access your personal information.
4) How we use your personal information
*This list is not exhaustive.
5) Provision Of Information
The provision of all information requested for in the relevant forms of the School is mandatory, unless specified otherwise, in enabling us to process your application/request and offer our services to you.
Should you fail to provide the said information, the School may be unable to process your request and/or provide you with the relevant services.
6) Disclosure Of Your Personal Data
CHARTERHOUSE MALAYSIA will keep your personal data confidential unless you have given the written consent to such disclosure or it is within the ambit of permitted disclosures under prevailing laws/guidelines. The School may disclose your information to the categories of third parties as listed below (not restricted to):
7) Right To Access And Data Subject’s Obligation
You have the right to access and correct your personal information held by the School under the Act. We will attempt to keep your records complete, accurate and up-to-date. If you have any reason to believe the records with us are inaccurate, incomplete or not updated, please notify the School in a timely manner. If you wish to request for access to, or to correct the data held by the School, or withdraw your consent to the data processing/use of your personal data by us.
8) Policy Amendments
We reserve the right to update and amend this Privacy Notice from time to time. We will notify you of any amendments to this Privacy Notice via announcements on our website or other appropriate means. If we amend this Privacy Notice, the amendment will only apply to personal data collected after we have posted the revised Privacy Notice.
In accordance with Section 7(3) of the PDPA, this Privacy Notice is issued in both English and Bahasa Malaysia. In the event of any inconsistencies or discrepancies between the English version and the Bahasa Malaysia version, the English version shall prevail.
9) Contacting Us
We are always pleased to hear from you. We are always grateful for any time you spend providing us with the knowledge we need to ensure our users are completely satisfied – we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact a member of the CHARTERHOUSE MALAYSIA team, who will be delighted to answer any questions you may have. You may contact us via the email address or address given below:
Data Protection Officer
Charterhouse Malaysia Sdn Bhd
Charterhouse International Secondary School
Lot Annex Lower Ground, First & Second Floor,
62, Jalan Sri Hartamas 1,
Taman Sri Hartamas 50480 Kuala Lumpur, Malaysia.
Tel: 03-2702 5270